Revenue and Payment Integrity
Revenue and Payment Integrity Success Story
THE SITUATION
A Blue plan serving approximately 1 million Commercial, Medicare Advantage (MA) and Affordable Care Act (ACA) members recognized the need for a comprehensive evaluation of revenue to ensure optimal outcomes and close any gaps impacting financial performance.
THE SOLUTION
The health plan selected Pareto as a partner because of our unique and modern approach to capturing complete, accurate and compliant revenue. Rather than deploying point solutions to answer specific questions, Pareto evaluates all areas impacting revenue accuracy to isolate leakage and compliance concern, then works with client teams to remediate issues.
For this client, we applied intelligent analytics using our Revenue & Payment Integrity solution to uncover the drivers of financial performance and areas for improvement. Specifically, we evaluated:
• Risk documentation completeness and accuracy to impact risk scores
• Encounter data integrity across the ACA and MA markets
• Capitated MA premium accuracy across Medicare Second Payer (MSP) and End Stage Renal Disease (ESRD) determinations
• Claims payment accuracy through effective coordination with Medicare benefits (COB)
THE RESULTS
Our evaluation identified multiple improvement opportunities for this health plan, resulting in over $10 million in financial impact over the last 2 years, as well as a substantial risk score increase for both the MA and ACA markets.
11%
risk score increase for each market (i.e., MA and ACA)
$3.7 million
($20 PMPY) in EDGE errors identified for the ACA market
$1 million
($30 PMPY) in RAPS and
EDS gaps identified for the MA market
$2 million
($67 PMPY) in recoveries for resolved MSP entitlement determinations
$4 million
recovered through improved COB efforts
$300k
($30K per ESRD identified
member) in recoveries identified for misclassified members
Contact us to learn more about our Revenue & Payment Integrity Solutions.