Convey's Family of Companies
Elevating Healthcare Operations

Bring Healthcare Innovation to Life

The work we do at Pareto has the opportunity to change lives and improve the health of our communities. If creating meaningful impact through industry-leading innovations inspires you, then Pareto may be the place for you.

See Open Positions

The Pareto Way

We believe that who we are goes deeper than the services we provide our clients. It also encompasses the values and culture our organization embodies.

Rigorously Focused
on the Vital Few

We provide value to our customers by allowing them to focus on the greatest impact, while translating those insights into action.

Relentlessly Curious
& Market Driven

We don’t believe in the status quo. We are explorers and problem solvers, fearlessly traveling into uncharted territory, and always looking for ways to disrupt and innovate.


We are accountable to ourselves. To each other. To our clients. And we own it.


We are different intentionally. Our best work emerges from a diverse set of people and ideas. We harness our differences and inspire everyone to bring something new to the table.

Impacting Our Community

We believe we should leave things better than how we found them. So, we play an active role in our communities and make a positive impact.

"I am surrounded by a team that has the same passion and drive that I do to help our company grow and produce innovative technology, analytics and solutions for our clients. We work hard but still find time to have fun and grow together as a team."

- Ben B., Product Manager

Workplace Recognition

In the top 50 Best Places to Work by Built In Chicago

#4 Best Small Companies by Built In Chicago

#10 Best Perks & Benefits by Built In Chicago

Perks & Benefits

Open PTO policy

We believe time away from the office is essential to maximizing productivity, so we offer flexible work hours and an open PTO policy.

Community Giveback

In lieu of our traditional enterprise-wide Community Days, we’re giving back in socially distant ways by donating to charities that our employees feel passionate about.

Employee Health & Safety

Our new office is open, but we recognize that many employees feel safer working from home during this time. Employees receive a one-time $100 stipend for home office equipment.

Life Subsidy

Our employees receive a monthly reimbursement for items such as gym memberships or cell phone expenses.

Tuition Reimbursement

If employees choose to pursue post-grad education, we have tuition reimbursement programs to help cover part of the cost.


Our new office building features a rooftop deck & tenant lounge, free bike storage, and a state of the art gym with discounted membership to all employees.

Our Open Positions

Duties & Responsibilities:

  • Collaborate with Product, Development, and Advisory teams to lead efforts toward automation and scalability.
  • Identify tasks that can be automated, clearly document how, and work with leads on prioritization.
  • Identify and solve problems by reviewing related information, evaluating options, and implementing solutions.
  • Create current-state and ideal-state workflow diagrams and process maps.
  • Work closely with client-facing teams to ensure timely implementation of solutions.
  • Analyze data feeds received from clients and perform basic testing and data validation to confirm requirements have been met.
  • Maintain and ensure monthly databases are delivered on-time to our customers.
  • Responsible for the scalable comprehension, ingestion, and deployment of client data.
  • Use your knowledge of SQL to perform data analysis based on business requirements and data profiling reports.
  • Clearly document that any gaps found during QA are documented and addressed.
  • Serve as a technical resource in resolving client issues related to database or other data issues.
  • Track towards project milestones and communicate progress to leadership, cross-functional team members, and other stakeholders.
  • Ensure the security, confidentiality, and integrity of client information for yourself and your team.
  • Granted elevated privileges to help maintain the information of the security of the organization.
  • Responsible for provisioning approved client access to the Pareto web application.


Required Qualifications:

  • A Bachelor’s degree in Data Analytics, Information Systems, or other related degrees.
  • 2-4 years of relevant QA/Testing or Technical Process Improvement/Optimization experience, ideally in a product or software company.
  • Demonstrate an analytical mindset with great attention to detail.
  • Proficiency using SQL.
  • Experience working with large datasets.
  • Positive, flexible and self-motivated attitude, along with the ability to work as a collaborative team player.
  • Ability to set priorities and work on multiple tasks simultaneously.

Preferred Qualifications

  • Knowledge of existing Pareto solutions, their business applications, and how to critically assess quality and efficiency.
  • Knowledge of relational database concepts.

Successful candidate must be willing and able to travel, when necessary. Estimated travel is approximately 10%.

Position Description 

  • Create and refine predictive algorithms that support the numerous product offerings as well as the overall client satisfaction initiatives for Pareto IntelligenceTM 
  • Participate in all project phases from concept, requirements, development, test, and production support 
  • Explore and understand new big data and analytic technologies that enable faster and more efficient system operations, ultimately delivering timely insights and models 
  • Ensure the security, confidentiality, and integrity of client information  



  • Positive, flexible, and self-motivated attitude, along with the ability to work as a collaborative team player 

  • Excellent attention to detail, accuracy and follow up 

  • Ability to set priorities and work on multiple tasks simultaneously 

  • Excellent oral and written communication skills 



Basic Qualifications 

  • Master’s Degree in Statistics or relevant field of study 

  • Experience working in a JupyterHub environment 

  • Experience with Python and relevant analytics libraries, including Pandas, Sci-Kit Learn, Matplotlib, etc. 

  • Experience with Classification and Regression Machine Learning methods 

  • Well versed in the application of analytic techniques and predictive modeling 

  • Practical ability to utilize, visualize, and effectively communicate details about the analytic process and the resulting insights 

Preferred Skills 

  • Healthcare industry experience 

  • Experience with SAS 

  • Experience/exposure to big data technologies such as Hadoop, Spark, Docker, and Airflow 

Professional Skill Requirements 

  • Complex Problem Solving – Ability to identify and solve problems by reviewing related information, evaluating options and implementing solutions 

  • Critical Thinking – Ability to use logic and reason to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems 

  • Deductive Reasoning – Ability to apply general rules to specific problems to produce answers that make sense 

  • Inductive Reasoning – Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated information or events) 

  • Quantitative and Analytical Skills – Ability to apply quantitative and statistical analysis techniques to unstructured problems 

  • Strong Communication Skills – Ability to clearly and concisely communicate information and ideas orally and in writing 

Position Summary:

The Client Advisory Manager will focus on creating and executing on innovative product / solution ideas ­ with a relentless focus on quality, process, repeatability, effectiveness and efficiency. Candidates need to bring strong, engineering oriented thinking with the right mix of communication, analytical and leadership skills. Candidates will work with cross functional teams to build and roll­out solutions that deliver value to the firm’s clients. This person will report to the President and is a crucial member of the team that leads the company. The Client Advisory team will report to this individual, with a dotted line to Business Development and Client Advisory.

Position Responsibilities:

  • Provide product management leadership to support refined and continuous product strategy and vision
  • Listen to the market’s business problems and develop / enhance product portfolio in pursuit of broad market opportunities
  • Understand our business and the marketplace to innovate and build new offerings
  • Hire, develop and manage a team of product to deliver on the firm’s value proposition to the market
  • Maintain industry exposure through industry group meetings and other forums.
  • Provide market intelligence monitoring and synthesis to the management and Pareto product team.
  • Ensure the security, confidentiality, and integrity of client information for yourself and the team you supervise


Successful Professionals will have the following qualifications:

  • Bachelor’s Degree in Finance, Business, Economics or related field.  An advanced degree in business, IT or healthcare is preferred
  • Ten plus years of healthcare / IT consulting product management and, with at least three years of leading cross-functional teams.  Healthcare experience is required, with an emphasis on payor section preferred
  • Analytics platform product development experience is a must
  • Practical understanding and experience operationalizing a team.
  • Experience with Agile, with SCRUM experience ideal
  • Proven track record of taking new products from inception through development and successful commercialization.
  • Experience interacting and collaborating with internal and external stakeholders.
  • Strong interpersonal and leadership skills.
  • Enthusiasm to continue learning, challenging, and enhancing existing strategic solutions is required.
  • Strong written and verbal communication skills.
  • Logical and structured thinker.
  • Sound understanding of business fundamentals.
  • Comfortable adapting in an entrepreneurial environment.

Pareto Intelligence is a leading healthcare solutions company modernizing the way health plans and providers succeed in value-based care. These solutions are supported by proprietary algorithms, predictive models and advanced data science that have analyzed over $100 billion in claims/medical costs and touched over 14 million lives. Through this, Pareto demystifies complex healthcare data and delivers actionable strategies to achieve complete and accurate revenue, communicate critical patient information seamlessly, and inspire more informed business decisions. Pareto was launched in 2013 by HealthScape Advisors, a privately held management consulting firm based in Chicago. That means Pareto’s pedigree is deep expertise and a pragmatic approach to executing solutions.


  • Assist in the effort to build and integrate new CI/CD, big data, and security technologies into our process and solution architecture by contributing to new technology research, proof of concepts, and eventual take over to integrate into production
  • Participate at the most senior level in the production support and maintenance of development, deployment, and security technologies including Kubernetes, Jenkins, GitHub Enterprise, GitLab, Kerberos, Terraform, Vault etc.
  • Partner with Data Operations team to support the data pipeline and platform. This includes infrastructure ownership and assist in support of underlying systems including Hive, Hue, JupyterHub/EMR Notebooks, SQL servers, Airflow, Apache Kafka/MSK, s3 volume management, and Tableau
  • Participate in the design and testing of disaster recovery processes in accordance with business continuity strategies.
  • Create and maintain documentation as it relates to system configuration, processes, and data flows
  • Be a technical resource to more junior team members, with a future path to a Technical Lead
  • Ensure the security, confidentiality, availability, and integrity of client information for yourself and team within a HITRUST compliant environment
    • Duties related to information security will be segregated across team members to ensure cross checking / monitoring / work overlap and work coverage
    • Examples of security related tasks are secrets management, patching, HITRUST reviews and remediation
    • Role requires a high level of system access – confidentiality and security


Minimum Requirements

  • B.S in Computer Science or equivalent work experience
  • 3 to 5 years of DevOps or software development experience in a professional environment
  • Kubernetes configuration and administration experience
  • Infrastructure automation tooling experience, preferably Terraform
  • Experience administering distributed big data tools, i.e. Hive, Hue, Apache Spark, Airflow, JupyterHub/EMR Notebooks
  • Familiarity with Microsoft SQL Server or other relational database software
  • Intermediate to advanced experience programming in Python
  • Proficient in shell scripting, plus know when to stop scripting and start developing
  • Experience in a mixed Microsoft and Linux environment

Preferred Requirements

  • Experience working within a primarily AWS environment required, certification
  • Jenkins or equivalent CI/CD tooling configuration and administration experience

The IT Security Analyst monitors and reports on security status using various security tools combined with analytic methods that correlate across systems to provide actionable information to IT and executive management on status and emerging threats. The position also contributes to the information security policy maintenance; assists with design of security policy education, training, and awareness activities; monitors compliance with Company security policies, regulatory requirements, and applicable laws; coordinates assessment, investigation, and reporting of security incidents. The position will work collaboratively with IT security custodians, Support Services, Application Development, Compliance Office, Facilities, Human Resources, Operations, and Client resources to monitor, assess, and fine-tune business continuity and disaster recovery programs; coordinate and assess risk assessments of third party vendors, coordinate and assess network and application penetration tests, vulnerability and risk assessment reviews to maintain, SOX, HITRUST, HIPAA Security Rule, and PCI compliance.

Essential Duties and Responsibilities 

  • Responsible for administering risk management, threat management, and security monitoring tools.        
  • Monitor and consult on information security issues related to Company and 3rd parties, and workflow to ensure security controls are appropriate and operating as intended.
  • Lead and oversee execution of IT security projects for the Company.    
  • Participate in internal SOX, SOC, HIPAA, PCI, ISO, and HITRUST risk assessments.
  • Coordinate and manage responses to information security incidents.
  • Assist in the development and upkeep of Information Security policies, procedures, standards and guidelines based on research, knowledge of best practices and compliance requirements.
  • Conduct data classification assessment and security audits, and manage remediation plans.
  • Perform security management functions by taking actions to mitigate risks, recommending security strategies, and ensuring controls are implemented and functional.
  • Provide security governance by serving as oversight to ensure risks are adequately mitigated, and by aligning security strategies with business objectives and regulatory requirements.
  • Interact with IT, Compliance, Facilities, HR and Operations management, legal counsel, safety and security, and law enforcement agencies to manage security vulnerabilities.
  • Promote user security awareness.
  • Conduct security research in keeping abreast of latest security issues, technologies, and trends.
  • Prepare security documentation, including Company notifications and Intranet web content; contribute to Information Security Bulletin on Pulse community website
  • Contribute to weekly Security dashboard and management report to include the Company risk register, threat detections, compliance gaps, vulnerability exposures, and remediation activity tracker.
  • Conduct periodic client-specific and enterprise service continuity/recovery testing.
  • Actively participate in security and information protection communities, groups, and networks.        

Other Duties and Responsibilities 

  • Responsible for compliance with all federal, state and local laws, rules and regulations affecting Company.
  • Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company.
  • Responsible for performing other duties and responsibilities as required.



Knowledge, Skills, and Abilities:

  • Specific systems knowledge:
    • Microsoft operating systems, Active Directory security  
    • Linux/Unix operating systems
    • Centralized anti-malware protection and system hardening
    • Cisco networking products (routers, switches, firewalls, UCS)
    • Data extraction and analytics, Excel formulas and pivot tables, CSV file manipulation
    • Database security controls:  MS SQL, MySQL, Oracle, Informix, and/or Postgresql
    • Cloud security controls for Azure and Amazon Web Services
  • General subject knowledge:
    • ITIL framework (change, incident, problem, configuration, asset, and service level management)
    • Project management methodologies
    • Information security standards and frameworks, rules and regulations related to information security and data protection (e.g. HIPAA, SOX, PCI, NIST, ISO, COBIT, etc.);
    • Principles for risk identification and analysis of desktops, servers, applications, databases, networks, and facilities. 
  • IT Security skills:
    • Secure application coding practices, IIS web technology
    • Ethical hacking practices
    • Remote access technology 
    • Encryption best practices
    • Security Incident and Event Management
    • Intrusion detection and prevention
    • File Integrity Monitoring
    • Data Loss Prevention
    • Computer forensic investigation practices
    • VoIP security
    • Endpoint Detection and Response
  • Essential abilities:
    • Strong analytical and problem solving capabilities.
    • Excellent communication (oral, written, presentation), interpersonal and consultative skills.

Senior Database Administrator is the technical role toward database administration. Performing client / server and web based systems support. Provide support for mission critical databases and application. Function within the department as a key member developing operational support models and documentation. Provide information on long term technology solutions to meet the company’s information need as well as maintain database reliability and service level standards. Perform activities related to the analysis and implementation of corporate databases. Establish and utilize effective policies and procedures for the definition, management, protection, and efficient utilization of systems, data and databases.

Essential Duties and Responsibilities

  • Provide ongoing support for current solutions, new products and changes to existing solutions in order to continuously improve the reliability and availability of the Business Applications
  • SQL script deployments, ensure code safety before deployments, Self-starter
  • Responsible for the support of our internal and third party products related to core MS SQL Server architecture (2016/2019), MySQL Percona on-premise/AWS EC2 instances, and AWS Redshift/PostgreSQL with Backups, restores, security administration, performance, tuning
  • Provide 24×7 on-call, Keep Production, DR and Developments infrastructure in sync, Backups, Restores and Security Administration.
  • Patch internal databases, applications, and third party tools including SolarWinds DPA and AppDynamics
  • Monitor current architecture continuously, good at following directions with minimal supervision.
  • Knowledge of SSIS/SSRS deployments, knowledge of TFS/Jira/GitHub for code deployments
  • SQL job management system and maintenance, SQL Server installations, DB tuning and security
  • Working with other technical operations team members (developers, project managers, architects, system engineers) to ensure smooth operations of development, test and production environment
  • Perform database troubleshooting with the vendor and ongoing configuration management
  • Participate in the research and recommendation of new software and/or versions of current software
  • Recommend improvements to architecture management processes and procedures
  • Evaluate and benchmark new infrastructure components, hardware and software, by rating the areas of component functionality, capacity, system compatibility, efficiency and security
  • Performance turning and troubleshooting database performance; query optimization; creation and scripting of databases and database objects.

Other Duties and Responsibilities

  • Be a mentor to developers and DBA team members on subjects pertaining to database development activities.
  • Participate in software development whenever needed.
  • Monitor and troubleshoot databases to optimize database performance, resource use and perform daily check of all the SWL related processes.



BS Computer Science, Information System or IT related field

Type of experience:

  • 7+ years hands-on experience administering MS SQL, 5+ MySQl and PostgreSQL/Redshift
  • High expertise on Performance, capacity planning, tuning and troubleshooting is a must.
  • Excellent communication and documentation skills
  • Experience working in DevOps environment

Knowledge, Skills, and Abilities:

  • Best practices implementing, maintaining, monitoring and tuning SQL, MySQL and ProsgreSQL/Redshift, DynamoDBr Databases and related applications.
  • Database backup and recovery / disaster recover planning and testing.
  • Plan, monitor, manage the use of database space and troubleshooting.
  • High Availability experience (Cluster, Always On, Log Shipping) is a Must
  • Excellent execution and understanding of project management principles, ensure compliance with all supporting change control and problem policies and procedures.

Do you love to spend time in the market and uncover big unmet needs?

Do you enjoy seeing an idea grow into a solution?

Do you possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality?

Are you fascinated by the potential opportunities in the healthcare industry?

Do you enjoy working alongside and supervising other bright and motivated professionals?

If you answered yes to the questions above, a Product Manager role at Pareto Intelligence might be right for you and your career aspirations!

Position Responsibilities:

  • Managing the entire product life cycle from strategic planning to tactical activities
  • Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.
  • Driving a product set across Development, Operations and Account management teams through market requirements, product contract, and positioning.
  • Partnering with Business development to implement a go-to-market plan for direct and channel partners.
  • Ensuring that the product roadmap is aligned with the company vision and goals and also aligned with other products and services offered.
  • Ensuring the security, confidentiality, and integrity of client information for yourself and team.



Successful Professionals will have the following qualifications:

  • 3-5 years’ experience as a Product Manager or equivalent role
  • Experience building products in an Agile environment a plus
  • Demonstrated success defining and launching excellent products
  • 2+ years of experience in Healthcare (Payer and/or Risk Adjustment) experience
  • Excellent written and verbal communication skills
  • Bachelor’s degree
  • Excellent teamwork skills
  • Detail oriented
  • Proven ability to influence cross-functional teams without formal authority
  • This position may require travel to customer and non-customer sites in US.

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