Business Continuity Plan
Pareto Intelligence's Business Continuity Plan for COVID-19
Updated March 20, 2020
To all Pareto Intelligence clients:
We are closely monitoring the latest developments regarding COVID-19 and following guidance from public health officials and government agencies, including the CDC and WHO, to ensure business continuity and the health and safety of our employees and communities. Our top priorities continue to be the wellbeing of our workforce, as well as the mitigation of potential service disruptions to you. Rest assured, we have a number of plans and preparedness initiatives in place to maintain continuity while we cannot work from our physical office.
In fact, as a proactive step, all Pareto employees worked remotely on Wednesday, March 12, to test the business impact to our organization. While our technical review of our VPN bandwidth and our culture of flexibility that allows “working from home” on occasion provide assurances that business disruption will be minimal, we wanted to perform this test to be certain. Since that event, we have addressed any “lessons learned,” and we are fully prepared for our workforce to work remotely for an extended period of time.
On March 20, 2020, Illinois Governor J.B. Pritzker has announced a "stay at home" order through April 7, 2020. As such, all Pareto employees will be remote for the foreseeable future. This announcement does not impact our service to you, as most of our workforce has been staying home to this point. However, it is important to acknowledge changes in our locality, and we want to reassure you that business operations will continue to run as normal.
As a remote work-friendly organization that operates in a HITRUST CSF® Certified* environment, we are confident that you will continue to receive the same exceptional level of service we aim to provide. If anything should change, we will be in contact with you as soon as possible.
Please don’t hesitate to reach out to your Pareto representative or our Business Continuity team leader at JSollitto@paretointel.com with any questions.
President, Pareto Intelligence
*Systems that are HITRUST CSF® Certified include fileshare system, databases, web applications, and supporting infrastructure.